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Donor & Participant Experience

Guest Checkout

The ability for a donor to give without creating an account or logging in, which reduces friction at checkout.

What it means

Guest checkout is the ability for a donor to complete a donation without creating a HypeRaise account or logging into an existing one. The donor enters their payment information directly at the point of giving and completes the transaction in a single flow, with no account setup, password creation, or login step involved anywhere in the process.

How it works on HypeRaise

This matters because most donors on a peer-to-peer fundraising platform are one-time supporters: a neighbor giving to a single participant's campaign, a family friend responding to a specific ask, someone who has no reason to want an ongoing relationship or account with the platform itself. Requiring account creation for this kind of one-time donor adds friction without providing any real benefit to them.

Key details

Removing the account-creation step reduces the number of steps between a donor deciding to give and actually completing the donation, which directly supports higher completion rates on the donation page. Every additional required field or step in a checkout flow is an opportunity for a donor to abandon the process partway through, particularly on a mobile device.

Guest checkout doesn't limit what information is captured for the transaction itself; donors still receive a receipt and their gift is still fully recorded in campaign and participant reporting exactly the same way as any other donation. The only thing guest checkout removes is the requirement to create a persistent account to complete a single gift.

Why it matters for administrators

Removing the account-creation step reduces friction for one-time donors, which supports higher completion rates on the donation page.

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